Buyer Return, Exchange Or Refund Policy
Every DaDoodle purchase is made to order and pays an artist. We certainly hope you love your products, but incase you are not satisfied with an item, we’re here to help!
What are the terms and conditions for refund?
1. You can ask for a refund or free replacement against any of your order within 15 days of its date of delivery, provided that the products are found to be defective or damaged.
2. All refunds will be credited or issued as store coupon codes which you can use for your future orders.
3. For any other questions or queries regarding this, kindly write to us at email@example.com
How long the refund procedure takes?
1. The refund procedure will be initiated within 24-48 hours once we receive your product. Once initiated, the store coupon code will be provided within 24 hours which can be used to place new orders.
I haven’t received my refund yet. What should I do?
1. We update our customers through emails once we initiated the refund procedure.
2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
3. For queries, you can write to us at firstname.lastname@example.org
Some Important Points To Take Note Of
- Request for Returns must be submitted within 15 days of the delivery date.
- Shipping & Handling fees paid on the original purchase are non-refundable.
- Customers are responsible for return shipping costs.
- We do not offer Exchanges.
*Return, refund & replacement requests must be sent within 15 days from the delivery date. All requests after this 15 day period will not be encouraged.
**We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.
Still have questions, concerns, or need to get in touch?
Reach us at email@example.com
Submit A Return
To submit a return request, log into your DaDoodle account and locate the order from which you’d like to make a return.
If you don’t have an account, you can contact our order support team here!